COVID-19 SAFETY

We are taking COVID precautions by wearing masks for curbside delivery and pick ups, and ask that our customers do as well. Items are picked up from our storage facility and loaded outdoors.

CURBSIDE DELIVERY 

Curbside delivery is available in certain parts of the Kansas City Metro area at a cost of $100. If you are eligible, you may select that delivery option at checkout.

SHIPPING POLICY 

The buyer is solely responsible for setting up and making direct payments for furniture shipments. You may arrange your own method of shipping, but be sure to notify us of the details so we are available at pickup!

We can help with shipping your purchase by recommending a service provider that has a contract with uShip.com. You can contact uShip.com to request shipping rates and information. Or, you are welcome to contact me to get you a quote from one uShip.com contractor, then you will deal directly with them. uShip.com allows you to bid on shipping fees. They offer a standard blanket wrap service, or white glove delivery at additional cost. All shipping payments including insurance are made directly to the shipper of your choice, we do not handle shipping funds.

Smaller items may be shipped via USPS, FedEx, or UPS, with full cost insurance included. Every item shipped by these methods has insurance when shipped, no exceptions. Estamates I’m given online for these services are sometimes incorrect, so once shipped, if I have overcharged on USPS, FedEx or UPS shipping fee by more than $5.00, I refund it.

In the event something gets damaged, you will have to contact the shipper to apply for the insurance. The shippers request proof of damage, so be prepared to photograph the damaged item and the packaging. If we can assist you through this process, please contact us.

International shipping is available on most small items, just ask. Canadian buyers can expect shipping fees to be approximately 35% more than US fees. Everywhere else is at least 50% more and up.

FOR ALL PIECES TO BE SHIPPED

After purchasing furniture, be sure to stay in contact with me about the details of your shipment. You will need to provide me with the shipper’s name and contact number so I can be available at the time of pickup. I assist you and the shipper on my end for the pickup, however, the shipping transaction is strictly the responsibility of you and the shipping company of your choice. If your furniture is lost, stolen or damaged, the claim is to be taken up with the shipping company, Iconic Mid Mod Décor & Restoration is not responsible for your items once the product has been picked up by the shipper.

REFUND POLICY

We offer refunds on a case by case basis. No refund will be granted for changing your mind. We take great pride in describing all items in detail, and posting photos of all views of each piece. However, if we overlooked anything, you must contact us within 7 days to report any flaw in the piece. We only consider refunds if a flaw or functional defect wasn’t disclosed in the description. In some cases, these issues can be repaired. The buyer is responsible for the arrangement and payment of return shipping to us. A refund will be issued after the item is returned intact and verified to be in the same condition as when it was shipped. Refund processing can take your bank up to 10 business days.

30 DAY PICK UP POLICY
Purchases must be picked up, or notifications of pick up arrangements must be made to me within 30 days. We cannot store purchased items over 30 days. We are unable to refund items left over 30 days due to buyers remorse.